People don't have money problems, they have creativity problems
0:55 Share your passions
1:40 Producer or consumer?
3:20 Here's a list
4:15 The magic 8-ball service
5:35 16 customers, and THEY did the work
7:10 That was a good day in business!
7:50 Anticipation enhances the experience
9:15 I never saw that before
9:30 Anticipation in chess and business
10:40 Allow failures to learn from
11:45 People don't have money problems, they have creativity problems